Frequently Asked Questions
Everything you need to know about achieving a flawless finish.
How do I know if my Beautyblender is authentic?
Authentic Beautyblender sponges feature a unique open-cell structure that doubles in size when wet and are sold in our signature branded packaging. To ensure quality, always purchase directly from our official store or authorized retail partners.
When should I replace my makeup sponge?
For hygiene and performance reasons, we recommend replacing your Beautyblender every 3 to 6 months, depending on frequency of use and how well it is cleaned.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 1-2 business days, and free standard shipping is available on all domestic orders over $50.
Can I return a used Beautyblender?
Due to the hygienic nature of our products, we can only accept returns on unopened and unused items within 30 days of purchase. If you receive a defective product, please contact our support team immediately.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I clean my sponge to make it last longer?
We recommend using our specially formulated Liquid Blendercleanser or Solid Soap after every use to remove makeup residue and bacteria, ensuring your sponge stays soft and effective.